That makes it the natural spine for one provider roadmap. This map comes from public announcements alone, so your internal one is more complete; it's how an outside buyer reads the portfolio, and the sequence I'd test.
At Aidoc I repackaged a set of point solutions into five workflow-based solutions, then led the go-to-market launch of its foundation model.
Four provider products from Optum's own announcements since 2025, by revenue-cycle stage and public status; the full portfolio is wider. Optum's outsourced RCM services span every stage and aren't shown.1
| Stage | Optum Real | Digital Auth Complete | Change Healthcare clearinghouse | Integrity One | Friction at this stage |
|---|---|---|---|---|---|
| Prior authorization | Optum Real | Digital Auth Complete | ~13 hrsa week of physician and staff time AMA, May 2026 | ||
| Eligibility and claims | Optum Real | Change Healthcare | ~15%initially denied by private payers Premier, 2022 claims | ||
| Documentation and coding | Optum Real, with Microsoft's Dragon Copilot | Integrity One | 13 hrsa week on indirect care, mostly documentation AMA, Aug 2025 | ||
| Denials and appeals | Optum Real | $43.84average cost to fight one denial Premier, 2022 claims | |||
| Payment and patient collections | Change Healthcare | 31%of patient billings collected HFMA with PayZen, 2026 |
The rule: a health system buys first what is already live and touches the most expensive friction, then adds what plugs into that footprint, then adopts what is newly AI-powered once its pilot shows a baseline.
Many systems already send claims through the Change Healthcare clearinghouse. Adding Digital Auth Complete there goes after the costliest friction first, about 13 hours a week lost to prior authorization.
Its APIs are live with UnitedHealthcare and select payers, and it overlaps both products above. Positioning it as the real-time layer over them settles the overlap instead of selling against it.
Integrity One's reported 20%+ productivity gain comes from one unnamed system with no stated baseline. Publishing that baseline is what makes it bankable.
Owensboro already pilots Optum Real alongside outsourced RCM. Holding that team constant, its denial rate before and after is the cleanest early read on whether the real-time layer pays.